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Call Center Operations Analyst – Cincinnati, OH

Posted On: 11-26-2014 Position Title: Call Center Operations Analyst Job Location: Cincinnati, OH Contact: alwilliams@cornerstonebrands.com Company: Cornerstone Brands Inc (div of HSNi) Cornerstone Services Inc. is part of Cornerstone Brands, a family of leading home and apparel brands including Chasing Fireflies, Frontgate, Garnet Hill, Grandin Road, Improvements, and TravelSmith. Cornerstone is a division of HSNi (Nasdaq: HSNI),a $3 billion interactive …

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Sr Operations Workforce Manager – Cincinnati, OH

Posted On: 2-26-2014 Position Title: Sr Operations Workforce Manager Job Location: Cincinnati, OH Contact: alwilliams@cornerstonebrands.com Company Name Cornerstone Brands (div of HSNi) Cornerstone Brands seeks a dynamic, experienced manager to lead our Customer Care Operations team. You’ll play a key role in both tactical and strategic functions to establish best in class skills based routing strategies, drive dynamic – real …

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Lead Call Center Planning Analyst – Multiple Locations

Posted On: 7-1-2014 Job Title:  Lead Call Center Planning Analyst Job Location: Multiple Locations Company name: Wells Fargo   Wells Fargo Our next big investment is in you Let’s talk about taking your career to new heights You have a proven track record of success but you’re looking for more. More responsibility. More challenges. At Wells Fargo you’ll find that …

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Workforce Planning Manager – Frisco, TX

Posted On: 11-25-2014 Position Title: Workforce Planning Manager- 2019071 Job Location: Frisco, TX Apply by December 10th, 2014 to http://goo.gl/e2j6Q7 or https://xjobs.brassring.com/tgwebhost/jobdetails.aspx?partnerid=54&siteid=5346&jobid=1207724 Essential Responsibilities Lead the tactical planning processes for multiple portfolios and Spanish servicing across multiple Retail Card sites. Plan and execute workforce schedules across multiple sites and vendors to meet servicing and productivity goals for client Work with …

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Sr. Manager, Call Center Collections Production – Canton, OH

Posted On: 11-25-2014 Position Title: Sr. Manager, Call Center Collections Production- 2014251 Job Location: Hire’s choice of Canton, Ohio or Kettering, OH Apply by December 10th, 2014 to http://goo.gl/XIJhly  or https://xjobs.brassring.com/tgwebhost/jobdetails.aspx?partnerid=54&siteid=5346&jobid=1204419 Role Summary/Purpose The Senior Collections Production Manager will have management responsibilities for a team of 25+ professional employees (includes managing a budget and strategic planning). This role is responsible …

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Predictive Dialer Analyst – Nashville, TN

Posted On: 11-21-2014 Position Title: Job Location: Nashville, TN Contact:  Lisa Cummings Email: Lisa.cummings@ahom.com Company: Confidential General Purpose: Assist with effective analysis of dialer performance, assists with the creation of dynamic and versatile dialer reporting, as well as creating dialer configuration changes to be recommended to the business.  Responsible for managing and administering the Dialer functionality including, but not limited …

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Strategic Planning Analyst V – Multiple Locations

Posted On: 11-20-2014 Position Title: Strategic Planning Analyst V Job Location: Framingham, MA; Aurora, CO; Florence, KY; Lincolnshire, IL; Rochester, NY; Brooklyn Park, MN; Regina, SK; Mississauga, ON and Halifax, NS Apply Online: US applicants apply to:       https://staples.taleo.net/careersection/2/jobdetail.ftl Canadian applicants apply to:   https://staples.taleo.net/careersection/2/jobdetail.ftl Job Summary Using provided workload forecasts, staffing plans, and historical performance, the Strategic Planning Analyst is responsible …

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Workforce Analyst III – Multiple Locations

Posted On: 11-20-2014 Position Title: Workforce Analyst III Job Location: Framingham, MA; Aurora, CO; Florence, KY; Lincolnshire, IL; Rochester, NY; Brooklyn Park, MN; Regina, SK; Mississauga, ON and Halifax, NS Apply Online: US applicants apply to : https://staples.taleo.net/careersection/2/jobdetail.ftl Canadian applicants apply to:  https://staples.taleo.net/careersection/2/jobdetail.ftl Job Summary The Sr. Scheduling Analyst is responsible for providing schedule fit analysis and guidance for large …

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Long Range Forecast Analyst V – Multiple Locations

Posted On: 11-18-2014 Position Title: Long Range Forecast Analyst V: 915198 Job Location: Framingham, MA; Florence, KY; Aurora, CO; Rochester, NY; Lincolnshire, IL; Brooklyn Park, MN; Halifax, NS; Regina, SK Apply Online: https://staples.taleo.net/careersection/2/jobdetail.ftl?job=915198&lang=en&sns_id=mailto Job Description: The Long Range Forecasting Analyst V is responsible for organizing, normalizing and analyzing historical data along with available business intelligence to produce a forecast of future …

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Long Range Forecast Manager – Multiple Locations

Posted On: 11-18-2014 Position Title: Long Range Forecast Manager: 915160 Job Location: Framingham, MA; Florence, KY; Aurora, CO; Rochester, NY; Lincolnshire, IL; Brooklyn Park, MN; Halifax, NS; Regina, SK Apply Online: https://staples.taleo.net/careersection/2/jobdetail.ftl?job=915160&lang=en&sns_id=mailto Position Summary: Provide exceptional leadership, clear direction, and continuous guidance to the WFM Planning team responsible for forecasting workload and planning resources for the NAD Customer Service Contact Centers. …

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