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Director of Workforce Management – Austin, TX – TruSourceLabs

Posted On: 04-16-2018 Position Title: Director of Workforce Management Job Location: Austin, TX Apply Online: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?clientkey=E5CD6A993B372194449A19EFFC04BD7F&jpt=&job=8276 The Director of Workforce Management is a key strategic and leadership position focused on all workforce management aspects in an outsourcing environment. All efforts are relative to development and support of performance expectations, which drive client satisfaction and revenue generation for Trusource Labs. Critically …

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Global Telephony Systems Administrator – Knoxville, TN – Radio Systems Corporation

Posted On: 04-09-2018 Position Title: Global Telephony Systems Administrator Consumer/Customer Care TELEP01569 Job Location: Knoxville, TN Apply now Job Details Description Are you looking for the opportunity to be innovative, learn new technologies, and have exposure to different processes and roles daily? Are you ready to be in control of your own development plan to create the career YOU want? Radio …

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Workforce Management & Technical Support Manager – Contact Center – Denver, CO – Empower Retirement

Posted On: 04-05-2018 Position Title: Workforce Management & Technical Support Manager – Contact Center Job Location: Denver (DTC), Colorado Apply Online:  https://jobs-gwl.icims.com/jobs/15405/workforce-management-%26-technical-support-manager—contact-center/job The Manager of the command center is responsible for directing and overseeing the contact helpdesk (CCTS) and real-time workforce support across all lines of business and locations. This role is responsible to ensure the team delivers timely, high …

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Manager Strategic Business Planning – Memphis, TN – FedEx Services

Posted On: 04-02-2018 Position Title: Manager Strategic Business Planning Job Location: Memphis, Tennessee Apply Online: https://careers.fedex.com/servicescareers/jobs/RC43323-5?lang=en-us Categories: Information Technology Job Description Requisition ID: RC43323-5 Company: FedEx Services Job Title: Manager Strategic Business Planning Job Requisition Number: RC43323 Category: Information Technology Locations: Memphis, Tennessee 38125 United States To plan, organize, direct, and support a customer centered enterprise strategy. Provide direct leadership for tactical business solutions related …

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Workforce Management Lead – Henderson, NV – Barclays

Posted On: 04-02-2018 Position Title:  Workforce Management Lead Job Location:  Henderson, NV Apply Online: www.joinbarclays.com Barclays is an international financial services provider engaged in personal banking, credit cards, corporate and investment banking, and wealth management with an extensive presence in Europe, United States, and Asia. Barclays’ purpose is to help people achieve their ambitions – in the right way.  With …

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Workforce Management Real Time Administrator – San Antonio, TX – Capital Group

Posted On: 03-27-2018 Position Title: Workforce Management Real Time Administrator Job Location: San Antonio, TX Company Name: Capital Group Apply Online:  https://performancemanager8-cdn.successfactors.com/sfcareer/jobreqcareerpvt?jobId=18221&company=1131952P&username=&st=0449AEE06FAA1CF4014BBDFC8F43320968DECC23 Workforce Management Real Time Administrator Req ID: 18221 Experience Level: Professional Relocation offered: No Travel required: None Come grow with us At Capital Group, how we work is defined by shared values that include absolute integrity, respect and …

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Workforce Management Business Analyst – Tempe, AZ or Louisville, KY – Wageworks

Posted On: 03-27-2018 Position Title: Workforce Management Business Analyst Job Location: Tempe, AZ or Irving, TX Company: WageWorks Apply online: https://chm.tbe.taleo.net/chm01/ats/careers/requisition.jsp?org=WAGEWORKS&cws=1&rid=3626 Job Description OVERVIEW AND REPORTING RELATIONSHIP This position monitors the daily volume of inbound call traffic and distributes calls to achieve the optimal utilization and balance of resources across customer support sites judiciously. Additionally, this position is responsible for …

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Workforce Optimization Manager – Auburn Hills, MI – VW Credit

Posted On: 03-23-2018 Position Title: Workforce Optimization Manager Job Location: Auburn Hills, Michigan Apply Online: https://vwgoa.taleo.net/careersection/vci_vcci/jobdetail.ftl Role Summary: The Manager, Workforce Optimization is responsible for providing industry-leading thought leadership to help Servicing Operations business owners meet their strategic and tactical customer service and operations objectives. This individual will build and lead a highly skilled team of workforce management professionals who …

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Workforce Management Specialist – Syracuse, NY – EmblemHealth Services

Posted On: 03-22-2018 Position Title: Workforce Management Specialist Job Location: Syracuse, NY Company: EmblemHealth Services Contact: Suzanne Gallagher-Reid Apply Online: https://emblemhealth.com.contacthr.com/61489590 JOB DESCRIPTION: Careers at EmblemHealth: For nine decades, EmblemHealth has been making quality health care accessible and affordable for New Yorkers, and helping to make life better in the communities we serve. Our employees are proud of that legacy …

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Workforce Management Analyst – Asheville, NC or Nashville, TN – Change Healthcare

Posted On: 03-16-2018 Position Title: Workforce Management Analyst Job Location: Asheville, NC or Nashville, TN Company Name: Change Healthcare Contact Information: Chanda Catron (Chanda.Catron@McKesson.com) The Workforce Management (WFM) Analyst is responsible for supporting contact center lines of businesses within Change Healthcare’s Operations organization. WFM Analysts at Change Healthcare serve as subject matter experts in the areas of contact center forecasting, …

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