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Workforce Management Analyst – Lancaster, PA

Posted On: 7-31-2015 Position Title: Workforce Management Analyst Job Location: Lancaster, PA Hours of Work: Monday-Friday 8:00am to 5:00pm JOB RESPONSIBILITIES a. Forecast workload/volume for each TJG CC client not providing this information b. Determine staffing needs from forecasts and trend analysis then communicate this information to the appropriate CC Management c. Monitor and communicates with agents on their stats …

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Access Services Senior Manager Quality and Training – Gaithersburg, MD

Posted On: 7-29-2015 Position Title: Access Services Senior Manager Quality and Training Job Location: Gaithersburg, MD Apply Online: https://www.candidatecare.com/srccsh/RTI.home?r=5000034021410&c=921&d=medimmune.candidatecare.com&_dissimuloSSO=z0QY9k6mC3U:exXukB2feU60PWXsH7G6gw1Rb6s&_fromPublish=true The Access Services, Senior Manager of Quality and Training will be responsible for ensuring the Access Services department including Field Reimbursement Managers and Access 360 operational staff have an holistic understanding of the reimbursement landscape and a deep understanding of access …

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Training and Development Manager – Princeton, NJ

Posted On: 7-27-2015 Position Title: Training and Development Manager Job Location: Princeton, NJ Apply Online:  visit http://assistamericainc.gatherdocs.com/listing/1533 or email MRoessler@AssistAmerica.com with resume and salary requirements. Company Information: Assist America, Inc. the largest provider of global emergency medical services through employee and student benefit plans, has been saving lives since 1990. With offices in the US, India, the Philippines, China, and …

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Call Center Workforce Management Business Information Analyst II/Sr/Consultant Job Family – Multiple Locations

Posted On: 7-27-2015 Position Title: Call Center Workforce Management Business Information Analyst II/Sr/Consultant Job Family Job Location: Any Anthem office in Columbus/Midland, GA; Middletown, NY; Denver, CO; Woodland Hills, CA; Indianapolis, IN Apply Online:  http://careers.antheminc.com/jobs/descriptions/call-center-workforce-management-business-information-analyst-iisrconsultant-job-family-106962-required-location-open-to-any-anthem-office-in-columbusmidlandga-middletownny-denverco-woodland-hillsca-indianapolisin-columbus-ga-usa-job-5605547     Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater care for our members, …

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Workforce Management Analyst

Posted On: 7-16-2015 Position Title: Workforce Management Analyst Department: Fulfillment Operations Status: Full-Time FLSA Status: Exempt Supervisor’s Title: Fulfillment Operations Manager ANGIE’S LIST Apply at careers.angieslist.com GENERAL DESCRIPTION OF POSITION Candidate will serve as Workforce Management Analyst in a Contact Center environment responsible for all WFM tasks within the Fulfillment department. Key responsibilities will include attendance and scheduling functions, as well …

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Workforce Management Business Planning Analyst – Remote or Onsite

Posted On: 5-11-2015 Position Title: Workforce Management Business Planning Analyst Job Location: Flexible – work from home or offices in Dearborn, MI & Melbourne, FL Company: Percepta Apply Online: https://teletech.taleo.net/careersection/10300/jobdetail.ftl?job=01EX7 Contact: Christian Grassa Please E-mail resume directly to: CGrassa@ford.com POSITION ALLOWS YOU TO WORK REMOTELY FROM HOME! Position Summary The Workforce Management Business Planning Analyst will analyze contact volumes, AHT, …

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Workforce Management Senior Business Planning Analyst – Remote or onsite

Posted On: 5-11-2015 Position Title: Workforce Management Senior Business Planning Analyst Job Location: Flexible – work from home or offices in Dearborn, MI & Melbourne, FL Company: Percepta Apply Online: https://teletech.taleo.net/careersection/10300/jobdetail.ftl?job=01EX9 Contact: Christian Grassa Please E-mail resume directly to: CGrassa@ford.com POSITION ALLOWS YOU TO WORK REMOTELY FROM HOME! Position Summary This position is responsible for the development of business staffing …

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Workforce Management Business Planning Analyst – Melbourne, FL

Posted On: 7-7-2015 Position Title: Workforce Management Business Planning Analyst Job Location: Due to business needs, preference for working location is as follows, starting with 1st preference: 1. Melbourne, Florida 2. Dearborn, Michigan 3. Working remotely from home https://teletech.taleo.net/careersection/10300/jobdetail.ftl?job=01EX7 Please E-mail resume directly to: CGrassa@ford.com Position Summary The Workforce Management Business Planning Analyst will analyze contact volumes, AHT, impact events, …

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Workforce Management Manager – Melbourne, FL

Posted On: 7-7-2015 Position Title: Workforce Management Manager Job Location: Due to business needs, preference for working location is as follows, starting with 1st preference: 1. Melbourne, FL 2. Dearborn, MI 3. Working Remotely from home https://teletech.taleo.net/careersection/10300/jobdetail.ftl?job=01FVK Please e-mail resume directly to: CGrassa@ford.com Position Summary The Workforce Management Manager is responsible for staffing, forecasting, intra-day management, and WFM reporting for …

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Workforce Management Analyst – Nashville, TN

Posted on: 7-1-2015 Position Title: Workforce Management Analyst Job Location: Nashville, TN Apply online: https://www.thegeneral.com/employment and click on “view all open job positions.”  This position will be in our Nashville location. Overview: The General – A Leading Non-standard Auto Insurance Provider. Currently, we are seeking a qualified applicant for a Workforce Management Analyst position.   Reporting to a Workforce Manager, the …

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