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Workforce Management Analyst – Montpelier, VT – National Life Group

Posted On: 02-13-2017 Position Title: Workforce Management Analyst Job Location: Montpelier, VT Apply Online: https://chm.tbe.taleo.net/chm01/ats/careers/requisition.jsp?org=NATILIFE&cws=1&rid=1425 Description The Analyst position is a role that works on the workforce management team ensuring that the schedules generated make the most sense for the business and maximize throughput. Incumbent will assist in interpreting complex analytics regarding workforce and scheduling strategies from inception to execution.   …

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Workforce Management Team Lead II (Supervisor) – Dallas/Ft. Worth, TX – Co-Op Financial Services

Posted On: 02-13-2017 Position Title: Workforce Management Team Lead II (Supervisor) Job Location: Dallas/Ft. Worth, TX Apply Online: https://careers-co-opfs.icims.com/jobs/1064/workforce-team-lead-ii/job Overview: Responsible for the coaching and development of team members by providing leadership guidance and supervision to the WFM team. This position has various responsibilities relating to the monitoring and reporting of staff and service levels metrics. The incumbent works with …

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Manager of Resource Planning – Chattanooga, TN (or Portland, ME; Columbia, SC) – UNUM

Posted On: 02-06-2017 Position Title: Manager of Resource Planning Job Location: Chattanooga, TN (or Portland, ME; Columbia, SC) Apply Online: https://unum.taleo.net/careersection/10000/jobdetail.ftl?job=805018&lang=en Manager of Resource Planning – Unum – Chattanooga, TN (or Portland, ME; Columbia, SC) Description Unum is a company of people serving people. As one of the world’s leading employee benefits providers and a Fortune 500 company, Unum helps …

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Long-Term Workforce Analyst – Virtual – BCD Travel

Posted On: 01-23-2017 Position Title: Long-Term Workforce Analyst Job Location: Virtual Apply Online:  www.bcdtravel.com   Job Summary: In a call center, responsible for forecasting the right number to agents at the right times in their seats to answer an accurately forecasted volume of incoming calls at the desired service level. Essential Job Duties Include: Creates long-term forecasts derived from understood …

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Workforce Management & Technical Support Manager – Contact Center – Greenwood Village, CO – Great West Financial

Posted On: 01-12-2017 Position Title: Workforce Management & Technical Support Manager – Contact Center Job Location: Greenwood Village, CO (Denver, CO) Apply Online: https://jobs-gwl.icims.com/jobs/13863/workforce-management-%26-technical-support-manager—contact-center/job   The Manager of the command center is responsible for directing and overseeing the contact helpdesk (CCTS) and real-time workforce support across all lines of business and locations. This role is responsible to ensure the team …

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Sr Analyst, Workforce Optimization – Dublin, OH – Cardinal Health

Posted On: 01-09-2017 Position Title: Sr Analyst, Workforce Optimization Job Location: Dublin, OH Job Number: 20011699 Apply Online: http://jobs.cardinalhealth.com/us/en-us/Job-Details/Senior-Analyst-Workforce-Optimization-Job/Dublin-OH/XjdP-jf801-ct104110-jid68745256 What Workforce Optimization contributes to Cardinal Health Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing/scheduling effectiveness, planning and decision-making. Accountabilities in …

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Director, CEN Forecasting, Analytics & Integration – Fort Lauderdale, FL – American Express

Posted On: 12-20-2016 Position Title: Director, CEN Forecasting, Analytics & Integration Job Location: Fort Lauderdale, FL Contact: Chris Geller (Christopher.W.Geller@aexp.com). The Director, CEN Forecasting, Analytics & Integration is responsible for defining strategy and leading Forecasting/Business Analytics and Planning professionals supporting 22 Markets across all production groups within Global Servicing Network.   The team will be responsible for developing world class forecasting …

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Manager, Workforce Planning – Colorado Springs, CO – T Rowe Price

Posted On: 11-28-2016 Job Title: Manager, Workforce Planning Job Location: Colorado Springs, CO Contact: Mark Loikits, mark_loikitis@troweprice.com Description:   PRIMARY PURPOSE OF THE POSITION The Manager, Workforce Management is responsible for leading a team of associates that support the workforce management needs of multiple business lines (CPS, CCG, and Individual Investor Channel) including planning staffing, forecasting, scheduling, contingency planning, intraday …

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WFM Resource Forecast and Planning Analyst – Austin, TX – EA

Posted On: 11-23-216 Position Title: WFM Resource Forecast and Planning Analyst Job Location: Austin, TX Apply Online: https://career4.successfactors.com/sfcareer/jobreqcareer?jobId=104361&company=EA&username We are EA And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we …

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WFM Planning Analysts (2) – Multiple Locations – Percepta

Posted On: 11-23-2016 Position Title: WFM Planning Analyst Job Location(s): Please note that we have TWO Business Planning Analyst opportunities open! One of these positions MUST be based out of the Allen Park, Michigan office. The other Business Planning Analyst can work out of either Dearborn (Michigan office), Melbourne (Florida office), or remotely from home. Apply Online: https://teletech.taleo.net/careersection/10300/jobdetail.ftl?job=01R3O Please e-mail …

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