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Capacity Planner – San Antonio, TX or Phoenix, AZ – USAA

Posted on: 1-28-2016 Position Title: Capacity Planner Job Location: San Antonio, TX or Phoenix, AZ To apply, go to: http://usaa.com/careers and search for Job Number 25870   We are currently seeking a talented Capacity Planner I PURPOSE OF JOB Responsible for modeling forecasted workload variables, projects, and operational objectives to provide member contact areas with short-term and long-term capacity plans. …

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Team Leader II- Workforce Management – Detroit, MI – Blue Cross Blue Shield of Michigan

Posted On: 1-24-2016 Position Title: Team Leader II- Workforce Management Job Location: Michigan with openings available in Detroit, Grand Rapids and Lansing Apply Online: https://bcbsm.taleo.net/careersection/2/jobdetail.ftl?job=OPE000JC Responsible for planning, coordinating and supervising assigned departments(s)/area(s) to ensure an efficient and cost effective area of responsibility in accordance with established corporate and departmental policies and procedures. The Workforce Management Team Leader II plays …

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Sr Workforce Planning Analyst – Round Rock, TX – Sears Holding Corp

Posted On: 1-24-2016 Position Title: Sr Workforce Planning Analyst Job Location: Round Rock, TX Apply Online: http://jobs.sears.com/job/6150483/sr-workforce-planning-analyst-round-rock-tx/ The Senior Planning Analyst is responsible for forecasting lead and/or call volumes and staffing needs to ensure resources are maximized across the customer network and staffing levels are appropriate to meet target service levels, list penetration, connect rate and revenue targets. Accountable for …

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Call Center Planning Specialist – Irving, TX – Wells Fargo

Posted On: 1-24-2016 Position Title: Call Center Planning Specialist Job Location: Irving, TX To apply: wellsfargo.com/careers and search by Job ID # 5179780 to apply. Our next big investment is in you Let’s talk about taking your career to new heights   You have a proven track record of success but you’re looking for more. More responsibility. More challenges. At Wells …

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Workforce Management Manager – San Antonio, TX – Capital Group

Posted On: 1-24-2016 Job Title: Workforce Management Manager job Location: San Antonio, Texas Contact: HR Recruiter:  Stacy Wilson – Phone (949) 975-3668 – Email:  consabw@capgroup.com The Capital Group Companies is a global leader in investment management. Our businesses encompass The American Funds, one of the largest mutual fund groups in the U.S., and a globally diverse institutional investment group managing …

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Real Time Analyst – Grand Rapids, MI – Booking.com

Posted On: 1-24-2016 Position Title: Real Time Analyst Job Location: Grand Rapids, MI Contact: Tammy Langeland Apply here: https://workingatbooking.com/vacancies/real-time-analyst-2/ Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.   Booking.com (USA) Inc, …

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Regional Capacity Planner – Grand Rapids, MI – Booking.com

Posted On: 1-24-2016 Position Title: Regional Capacity Planner Job Location: Grand Rapids, MI Contact: Tammy Langeland Apply here: https://workingatbooking.com/vacancies/regional-capacity-planner/ This role is ideal for an articulate, analytical and enthusiastic WFM professional who enjoys working in an international and fast paced company.  The Regional Capacity Planner will be passionate about providing the best possible levels of customer service by ensuring the right number …

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Analyst 3, Forecasting & Analysis – Philadelphia, PA and Miramar, FL – Comcast

Posted On: 1-15-2016 Position Title: Analyst 3, Forecasting & Analysis Job Location: Philadelphia, PA and Miramar, FL Apply At: https://career8.successfactors.com/sfcareer/jobreqcareer?jobId=124699&company=21114P&username= Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities …

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Analyst 2, Forecasting & Analysis – Philadelphia, PA or Miramar, FL – Comcast

Posted On: 1-15-2016 Position Title: Analyst 2, Forecasting & Analysis Job Location: Philadelphia, PA and Miramar, FL Apply at: https://career8.successfactors.com/sfcareer/jobreqcareer?jobId=120598&company=21114P&username= Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities …

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Workforce Management Analyst – Des Plaines, IL – Wheels Inc.

Posted On: 1-14-2016 Position Title: Workforce Management Analyst Job Location: Des Plaines, IL Company: Wheels, Inc. Apply To: dcsarman@wheels.com Job Description Job Title:                              Workforce Management Analyst Department:                         Contact Center Operations Reports To:                         Supervisor, Contact Center Operations   JOB OVERVIEW The Workforce Management Analyst is responsible for tactical planning and schedule adjustments, intra-day management, and historical trend analysis to ensure the …

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