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Workforce Analyst I (Forecasting) – Multiple Locations – ADP

Posted On: 09-18-2017 Position Title: Workforce Analyst I (Forecasting) Job Location: Tempe, AZ / El Paso, TX / Augusta, GA / Alpharetta, GA / Elk Grove, IL / Norfolk, VA Apply Online: https://recruiting.adp.com/srccar/public/RTI.home?c=1046545&d=External&r=5000238463306 Position Description ADP is hiring a Workforce Forecast Analyst I . In this role you will be responsible for developing accurate forecasts (long, mid & short) for …

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Real Time Analyst – Multiple Locations – ADP

Posted On: 09-18-2017 Position Title: Real Time Analyst Job Location: Tempe, AZ / La Palma, CA / El Paso, TX Apply Online: https://recruiting.adp.com/srccar/public/RTI.home?c=1046545&d=External&r=500023661140 Position Description The Real Time Analyst is responsible for monitoring the effectiveness of the forecast and the execution of the scheduling plan. This is performed real-time, as well as, analyzing and communicating historical trends. The Real Time …

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WFM RTA – Detroit, MI – BCBSM

Posted On: 09-15-2017 Position Title: WFM RTA Job Location: Detroit, MI Apply Online: https://bcbsm.taleo.net/careersection/2/jobdetail.ftl?job=OPE000TI&tz=GMT-04%3A00   Description   Responsible for assisting and supporting management in the evaluation, recommendation, establishment, implementation and analysis of new and improved production workflows, work processes for systems, reporting and new products/programs to improve customer service levels and overall quality. Assist and support in the planning, coordinating, …

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Senior Workforce Management Analyst – Waukegan, IL – Uline

Posted On: 09-15-2017 Position Title: Sr. Workfoce Management Analyst Job Location: Waukegan, IL Contact: Evelina Matveyev at evelina.matveyev@uline.com. Sr. Workforce Management Analyst Uline is North America’s leading distributor of shipping, packaging and industrial supplies. We’re a family-owned company known for our incredible customer service and quality products. Our people make the difference. We’re looking for the best and brightest to …

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WFM Forecaster – Folsom, CA – Voxpro

Posted On: 09-08-2017 Position Title: WFM Forecaster Job Location: Folsom, , California Apply Online: http://candidatemanager.net/cm/Micro/JobDetails.aspx?&mid=YUUEV&sid=BWGTD&jid=GTBFDYY&site=VoxPro&a=16QiLyM5AwQ%253d&b=5VzjETwtW2c%253d About Voxpro  Voxpro is Ireland’s largest international provider of customer experience, technical support and sales operations solutions. Voxpro partners with some of the world’s most exciting and disruptive tech organisations to support their customers by delivering world’s best customer experiences. The company designs and delivers …

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Workforce Management Manager – Houston, TX – CenterPoint Energy

Posted On: 09-08-2017 Position Title: Workforce Management Manager Job Location: Houston, TX To Apply: Please forward resume to: Katina.pettaway@centerpointenergy.com WORKFORCE MANAGEMENT MANAGER Summary: Responsible for managing the processes and technology associated with the Customer Services workforce planning function.  This position will also manage the short-term and long-term operational workload forecasts and ½ hour staffing needs for both internal and outsourced …

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Workforce Manager – Eagan, MN – Thomson Reuters

Posted On: 08-24-2017 Position Title:  Workforce Manager Job Location:  Eagan, Minnesota Apply online:  https://goo.gl/qCTnLN Workforce Manager – JREQ088235 Description Primary Objectives: The Workforce Manager is responsible for forecasting and scheduling for a 300+ seat global contact center supporting the Thomson Reuters Legal business.  The role will provide recommendations and assist with workforce management technology solutions to improve the overall quality, increase efficiency …

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Manager, Workforce Management – Philadelphia, PA – Comcast

Posted On: 08-23-2017 Position Title: Manager, Workforce Management Job Location: Philadelphia, PA, Miramar, FL, Greenwood Village, CO, or remote Apply Online: https://career8.successfactors.com/sfcareer/jobreqcareer?jobId=164549&company=21114P&username=​ Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses …

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Workload Planning & Forecasting Director – San Antonio, TX – USAA

Posted On: 08-21-2017 Position Title: Workload Planning & Forecasting Director Job Location: San Antonio, TX Relocation assistance is available for this position Apply at www.USAA.com/careers and reference Job Number: R0011195 Full Job Title: Dir Wkld Plng and Frcstng Purpose of Job IMPORTANT: Applicants – When filling out your name and other personal information below, DO NOT use any special characters …

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Resource Planning Specialist – Nashville, TN – Cigna-HealthSpring

Posted On: 08-17-2017 Position Title: Resource Planning Specialist Job Location: Nashville, TN Company Name: Cigna-HealthSpring Contact Information: Apply Online at https://www.cigna.com/careers/, Reference Job Number 17004582   This role will be assisting in Real-Time Management and own the Scheduling and Short-Term forecasting functions for the Part D  Redeterminations department. Real Time Management: Ensuring smooth flow of traffic to agents to achieve …

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