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Scheduling Manager – Seattle WA

Posted On: 7-17-14 Position Title: Scheduling Manager-158755 Job Location: Seattle, WA Apply at: careers.nordstrom.com A LOT GOES INTO THAT TINY SHOPPING CART. Our e-commerce team, Nordstrom Direct, ensures that customers experience the same great fashion and service on Nordstrom.com and HauteLook.com as they expect in our stores. This team works throughout the company to deliver great shopping through cutting-edge technology. …

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WFM Analyst Sr. – United States

Posted On: 7-17-14 Position Title: WFM Analyst Sr.- (job number 90269) Job Location: United States Company Name – Anthem Contact Information -  www.anthem.com Description This position accurately predicts call volumes, average speed of answer (ASA), service levels, abandonment rates, and average handle times by call type to identify and monitor trends. Identifies and locks in capacity required to meet service …

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Mgr. Workforce Management – mulitple locations

Posted On: 7-17-14 Position Title: Mgr. Workforce Management (job number 89350) Job Location: Denver, CO or Indianapolis, IN Company Name – Anthem Contact Information-  www.anthem.com Description This position manages Real Time Analysts and Scheduling and Forecasting Analysts. Primary duties may include, but are not limited to: Monitors forecasting effectiveness and accuracy at all levels. Ensures service levels and productivity goals …

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Workforce Manager – Orlando, FL

Posted On: 7-16-14 Position Title: Workforce Manager Job Location: Orlando, FL Company Name:  Wyndham Vacation Ownership Contact Info: Scott Cowan (Scott.Cowan@wn.com) 407.626.6487 Apply at: http://wyndham.jobs/orlando-fl/workforce-manger/974EC69B21A2468380AA1E20AF7981E3/job/   Job Description Oracle Position Title: Working Position Title: Workforce Manger Department: Owner Services – RPM Location: Orlando Reports to: Scott Cowan, Director RPM   Summary This position manages the long-term conceptual modeling of the …

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Senior Human Capital Consultant – McLean, VA

Posted On: 7-16-14 Position Title: Senior Human Capital Consultant with Workforce Planning/Competency Modeling Expertise Job Location: McLean, VA   Are you a polished and savvy human capital consultant with true workforce planning and competency modeling experience and passion? Are you interested in joining a top-notch team of senior industry peers (who are collaborative and actually enjoyable to be around) to …

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Manager of Training and Development – Home-Based Opportunity

Posted On: 7-16-14 Position Title: Manager of Training and Development Job Location: Home-Based Opportunity Apply Online Here Reporting to the Director of Professional Development, the Manager of Training and Development is responsible for identifying a strategic direction for ICMI’s training content that meets the educational needs of contact center professionals, as well as developing/updating training (in-person, virtual and e-learning) to …

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Workforce Planning Manager – Alpharetta, GA

Posted On: 7-14-2014 Position Title: Workforce Planning Manager Job Location: Alpharetta, GA Apply at: http://altegrahealth.force.com/careers/apex/ts2__JobDetails?jobId=a0xE0000004u3XqIAI This is a fulltime exempt position reporting to the Vice President of Chart Retrieval Operations and will be based in our Alpharetta, GA location. The Workforce Planning Manager will be responsible for planning, forecasting and reporting activities to help drive more efficient operations, lower costs …

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Traffic and Scheduling Analyst – Phoenix, AZ

Posted On: 7-2-2014 Position Title: Traffic and Scheduling Analyst Job Location: Phoenix, Arizona Contact info: http://mainstreet.fiserv.net/Display/router.aspx?docid=67723 Job Description About Fiserv  Fiserv, Inc. (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for …

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Director of Workforce Management – Salt Lake City, UT

Posted On: 7-1-2014 Position Title: Director of Workforce Management Job Location: Salt Lake City, UT Department:          WFM Primary Org Unit: Sales Reports to:            VP Workforce Management FLSA:                     Exempt DOT or SS:           Not DOT and Not Safety Sensitive Job Code:   Summary: The Workforce Management (WFM) Director manages the people and critical processes that ensure the call center will service customers …

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Manager of Scheduling – Workforce Management – Salt Lake City, UT

Posted On: 7-1-2014 Position Title: Manager of Scheduling – Workforce Management Job Location: Salt Lake City, UT Organization:                         Sales Reports to:                             Director of Workforce Management FLSA Status:                         Exempt Apply To: Chad Andree chad.andree@clearlink.com Summary: As the Manager of Scheduling, you will utilize your Workforce Management (WFM) leadership experience in managing scheduling analysts and the scheduling processes across all of …

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