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WFM Forecasting Analyst – Libertyville, Il, – VW Credit

Posted On: 5-25-2016 Position Title: WFM Forecasting Analyst Job Location: Libertyville, Illinois To apply, visit:  http://www.volkswagengroupamerica.com/careers.html Qualifications (Skills, Experiences & Education) Minimum years of experience needed: 4-6 years working in a Contact Center environment (@ minimum 100+ seat contact center) 2-3 years of Workforce Management experience using WFM software with a preference of Aspect WFM 1-3 years of Contact Center …

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Workforce Optimization Manager – Waltham, MA – Lifeplans, Inc.

Posted On: 5-21-2016 Position Title: Workforce Optimization Manager Job Location: Waltham, MA Apply:  https://lifeplanscareers.silkroad.com/ Summary: Primary responsibility to manage workforce scheduling, forecasting and staffing in a multi-function operations environment. Duties and Responsibilities Manage workforce personnel and scheduling Vendor management and oversight of telephonic technology, Aspect eWFM software and ACD reporting Manage communication to and from Operations and other support departments …

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Reports Analyst – Multiple Locations – ADP

Posted On: 5-19-2016 Position Title: Reports Analyst Job Location(s): El Paso, TX – Augusta, GA – Norfolk, VA Contact: Eileen Stieve – Eileen.Stieve@adp.com ADP is hiring a Reports Analyst. Reports Analyst is responsible for developing reports for the business unit based upon requests coming from Executive VP, Division VP, GMs, CREs, Finance, call mentors, field and headquarters staff. The Reports …

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Workforce Planning Manager – Galveston, TX – UTMB

Posted On: 5/17/16 Position Title: Workforce Planning Manager Job Location: Galveston (Houston Area) Texas Apply at: http://utmb.jobs/galveston-tx/workforce-planning-manager-human-resource-services/4C42FDDE3FE44060B650D2A199C1B4F7/job/  ABOUT UTMB Established in 1891, the University of Texas Medical Branch is a modern health science university and health system with campuses in Southeast Texas, an hour from Houston in Galveston, League City and Angleton, more than 3,200 students and about 900 faculty. …

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Global Reporting Manager – Melbourne, FL – Perecpta

Posted On: 5-17-2016 Position Title: Global Reporting Manager Job Location:  Melbourne, Florida Apply at: https://teletech.taleo.net/careersection/10300/jobdetail.ftl?job=01LW5   Position Summary The Global Reporting Manager position is responsible for all reporting projects, processes, and delivery, serving as the main reporting point of contact for all internal departments including Operations, IT / Data Warehouse, Workforce Management, Human Resources, and Finance. This role must make key …

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Analyst, Workforce Planning – Round Rock, TX – Sears

Posted On: 5-05-2016 Position Title: Analyst, Workforce Planning Job Location: Round Rock, TX Apply at: http://jobs.sears.com/job/6363413/analyst-workforce-planning-round-rock-tx/ Job ID: 711272BR The Workforce Planning Analyst is responsible for forecasting call volumes and staffing needs to ensure Call Agent resources are maximized across the Customer Care Network (CCN) and staffing levels are appropriate to meet target service levels on a half-hour basis. This …

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Operation Specialist Int- Workforce Management – El Dorado Hills, CA – Blue Shield of California

Posted On: 5-2-2016 Position Title:  Operation Specialist Int- Workforce Management Job Location:  El Dorado Hills, Ca Contact Information: applicants can apply as follows: https://sjobs.brassring.com/TGWEbHost/jobdetails.aspx?partnerid=25386&siteid=5192&AReq=7671BR Job Requisition Number: 7671BR Locations where job may be based: El Dorado Hills Work Schedule: Full Time Employment Type: Regular Term Employee There’s never been a better time to join Blue Shield! Looking for a chance …

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Manager of Workforce Management – El Dorado Hills, CA – Blue Shield of California

Posted On: 5-2-2016 Position Title: Manager of Workforce Management Job Location: El Dorado Hills, Ca Contact Information: applicants can apply as follows: https://sjobs.brassring.com/TGWEbHost/jobdetails.aspx?partnerid=25386&siteid=5192&AReq=7661BR Job Requisition Number: 7661BR Locations where job may be based; El Dorado Hills Work Schedule: Full Time Employment Type – Regular Term Employee There’s never been a better time to join Blue Shield! Looking for a chance …

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Workforce Management Manager – Columbus, OH – Nationwide

Posted On: 3-11-216 Position Title: Workforce Management Manager Job Location: Columbus, OH Apply at: https://careers.nationwide.com/hcm/Nationwide-jobs-apply.html Workforce Management Manager – Job # 36198 This position will: Oversee a team of Schedulers and Capacity Management Analysts who are responsible for short-term forecasting and schedule management of multiple contact centers. Partner with respective business leaders and fellow Shared Services leaders to enable the …

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Workforce Planning Analyst, Forecasting & Planning – Kennesaw, GA – Vertex Group

Posted On: 4-29-2016 Position Title: Workforce Planning Analyst, Forecasting & Planning Job Location: Kennesaw, GA Apply at: http://vertexgroup.com/careers Contact: Charles.harris@vertexgroup.com Overview of Role/Job Purpose: The Workforce Forecasting & Planning Analyst is responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication, while ensuring forecast alignment with strategic goals. This position is responsible for long …

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