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Forecast Analyst III – Owings Mills, MD – ADP

Posted On: 8-25-2016 Position Title: Forecast Analyst III Job Location: Owings Mills, Maryland Apply Online at: http://bit.ly/2becRf0 Req number 122994 ADP is hiring a Forecast Analyst III.  At ADP we are driven by your success.  We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you …

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Manager – Workforce Planning – Multiple Locations – ADP

Posted On: 08-16-2016 Position Title: Manager – Workforce Planning Job Locations: Parsippany, NJ, Atlanta, GA, Augusta GA, Maitland, FL, Owings Mills, MD Apply Online At:   http://bit.ly/2aEnV6j   Unlock Your Career Potential: Leadership at ADP. At ADP, we’re passionate about leading the way in Human Capital Management. Through leading-edge innovation, we’re quickly changing the face of our industry and are looking for the …

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Workforce Planning Analyst – St. Louis, MO – Scottrade

Posted On: 8-16-2016 Position Title: Workforce Planning Analyst Job Location: St. Louis, MO Company Name: Scottrade Contact Information:   https://scottrade.wd1.myworkdayjobs.com/en-US/ScottradeCareers/job/St-Louis-MO-Manchester-Rd—63131/Workforce-Planning-Analyst—St-Louis–MO_R0001304-3   JOB DESCRIPTION The main purpose of this position is to create and analyze short-term and long-term volume forecasts in order to produce optimal staffing requirements to meet targeted service levels. In addition, review department schedules on a regular basis and make …

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WFM Manager – Irving, TX – DermOne

Posted On: 08-12-2016 Position Title: WFM Manager Job Location: Irving, TX Company Name: DermOne Contact Information: Lee Cooper at lcooper@epicconnections.com   Job description JOB PURPOSE: Provides strategic leadership to Solution Center management team and helps to ensure key performance goals are met. Conducts process analysis and utilizes business data to analyze and recommend procedure changes in order to increase effectiveness. Responsible …

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Workforce Management Analyst – Redwood City, CA – Genentech

Posted On: 8-8-2016 Position Title: Workforce Management Analyst Job Location: Redwood City, CA Contact: Maria Segrove, segrove.maria@gene.com   Genentech, Inc. – Job Description Department:                Business Services, North America Pharma User Services (NAPUS) Position:                      Senior Workforce Management Analyst, IT Location:                     Redwood City, California Position Type:             Contractor Duration:                     12-18 months Work at Home:           Available Flexible Schedule:       Yes Contact Info:              …

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WFM Results Command Center Supervisor – Provo, UT – The Results Companies

Posted On: 8-8-2016 Position Title: WFM Results Command Center Supervisor Job Location: Provo, UT Applicants can apply online at:  http://www.theresultscompanies.com/jobs-search/external/details.html?id=Q3GFK026203F3VBQB8N798MWR&nPostingID=3720&nPostingTargetID=24011&mask=usext&lg=EN Job Title: RCC Supervisor Reports To: Global WFM Manager Department: Workforce Management Direct Reports:       Yes   No Location: Based in an Operational Site Rnet Position Code: 142 Position Overview: The RCC Supervisor ensures that the Real Time Analyst take actions …

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Contact Delivery Analyst – Phoenix, AZ – Banner Health

Posted On: 7-28-2016 Position Title:  Contact Delivery Analyst Job Location:  Phoenix, AZ Company:  Banner Health Contact Info:  Sean Bohl, sean.bohl@bannerhealth.com   Banner Healthcare is creating a centralized workforce management (WFM) organization to support the customer service network.  The new WFM team will provide long-term demand forecasting and capacity planning, scheduling, call delivery, real-time execution, and performance reporting.  The Banner Consumer …

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Workforce Management Business Analyst – Louisville, KY – Wageworks

Posted On: 7-23-2016 Position Title: Workforce Management Business Analyst Job Location: Louisville, KY Apply Online:  https://chm.tbe.taleo.net/chm01/ats/careers/searchResults.jsp?org=WAGEWORKS&cws=1   OVERVIEW AND REPORTING RELATIONSHIP This position monitors the daily volume of inbound call traffic and distributes calls to achieve the optimal utilization and balance of resources across customer support sites judiciously. Additionally, this position is responsible for the timely analysis of information, including …

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WFM Scheduler – Phoenix, AZ – Banner Health

Posted On: 7-21-2016 Job Title:  WFM Scheduler Job Location:  Phoenix, AZ Contact Info:  Sean Bohl, sean.bohl@bannerhealth.com Company:  Banner Health Banner Healthcare is creating a centralized workforce management (WFM) organization to support the customer service network.  The new WFM team will provide long-term demand forecasting and capacity planning, scheduling, call delivery, real-time execution, and performance reporting.  The Banner Consumer Experience Center …

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WFM Forecast Planning Specialist – Phoenix, AZ – Banner Health

Posted On: 7-21-2106 Job Title:  WFM Forecast Planning Specialist Job Location:  Phoenix, AZ Contact Info:  Sean Bohl, sean.bohl@bannerhealth.com Company:  Banner Health Banner Healthcare is creating a centralized workforce management (WFM) organization to support the customer service network.  The new WFM team will provide long-term demand forecasting and capacity planning, scheduling, call delivery, real-time execution, and performance reporting.  The Banner Consumer …

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