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Director, Workforce Management – Deerfield, IL

Posted On: 4-18-2014 Position Title: Director, Workforce Management (Contact Center Operations Support) Job Location(s): Deerfield, IL (Chicago Suburb) or Orlando, FL REPORTS TO: Senior Director, Service Delivery Customer Care Operations APPLY ONLINE: https://walgreens.taleo.net/careersection/std_cs_ext/jobdetail.ftl?job=190465&lang=en At Walgreens, we help people get, stay and live well. That’s our core purpose and the difference we make in people’s lives every day. Our purpose has …

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Senior Customer Service Analyst – Detroit, MI

Posted On: 4-19-14 Position Title: Senior Customer Service Analyst Job Location: Detroit, MI Apply Online: https://dteenergy.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=06124 Description This position resides within our Call Center Workforce Management Team. Our Call Center is a Multi-shift, Multi-site, Union environment. It consists of approximately 500 Customer Representatives between DTE, an On-site Contractor and a Michigan based outsourcer. We are seeking an individual at the …

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Workforce Reporting Analyst – Toledo, OH

Posted On: 4-14-2014 Position Title: Workforce Reporting Analyst Job Location: Cleveland or Toledo, OH Contact Information:  Please have them apply at http://www.medmutual.com/global/careers/default.aspx Medical Mutual Service and value set Medical Mutual of Ohio apart. A trusted insurer for 80 years, we are the oldest and largest health insurance company headquartered in the state of Ohio. As a mutual company, we operate for …

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Director Workforce Management – multiple locations

Posted On: 4-4-2014 Position Title: Director Workforce Management Job Location: United States, Alpharetta, GA – United States, Dallas, TX – United States, El Paso, TX – United States, Parsippany, NJ Contact:  Eileen.Stieve@ADP.com    Jason.Kennedy@ADP.com   At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and …

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Workforce Forecast Analyst – multiple locations

Posted On: 4-4-2014 Position Title: Workforce Forecast Analyst Job Location: United States, Alpharetta, GA – United States, Dallas, TX – United States, El Paso, TX – United States, Florham Park, NJ – United States, Buena Park, CA Contact:  Eileen.Stieve@ADP.com     Jason.Kennedy@ADP.com At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on …

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Workforce Scheduling Analyst I – multiple locations

Posted On: 4-4-2014 Position Title: Workforce Scheduling Analyst I Job Location: United States, Alpharetta, GA – United States, Dallas, TX – United States, El Paso, TX – United States, Florham Park, NJ – United States, Buena Park, CA Contact: Eileen.Stieve@ADP.com   Jason.Kennedy@ADP.com At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas …

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Senior Manager, Forecasting & Planning – Atlanta, GA

Posted On: 3-24-2014 Position Title: Senior Manager, Forecasting & Planning Company: Cox Communications Job Location: Atlanta, Georgia Requisition Number: 46654 Interested candidates must go to cox.com to apply for this opportunity; search by title or requisition number.                            Role Summary The Senior Manager of Forecasting & Planning leads a team of analysts responsible for national planning for a specific line …

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Forecasting Analyst III – Atlanta, GA

Posted On: 3-24-2014 Position Title : Forecasting Analyst III Job Location: Atlanta, Georgia Company: Cox Communications Requisition Number: 46657 Interested candidates must go to cox.com to apply for this opportunity; search by title or requisition number. Role Summary  Forecasting Analysts support Customer Care, Sales, Retention or Collections. As an analyst, individuals will be responsible for call center forecasting support for …

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Workforce Optimization Analyst – Madison, WI

Posted On: 3-17-2014 Position Title: Workforce Optimization Analyst Job Location: Madison, WI Wisconsin Physicians Service Insurance Corporation (WPS) is a Madison, Wisconsin-based health insurance and benefit administration company serving federal, state, and commercial clients. With more than 65 years in business, we emphasize uncompromising business ethics and innovative solutions to today’s health care environment. A not-for-profit insurer, our mission is …

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Quality Development Manager – Nashville, TN

Posted On: 3-17-2014 Position Title: Quality Development Manager Job Location: Nashville, TN Company:           United Methodist Publishing House, Cokesbury Retail Division Description: The Quality Development Manager is responsible for developing and implementing quality assurance standards and evaluations for all Cokesbury Operations staff in order to ensure the optimal customer experience as well as positive development of staff.  The incumbent accomplishes this …

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