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Category Archive for: ‘Tip of the Week’

Create a visual view of service level.

February 8 –   I create a color-coded chart to highlight any common time frames where service level goals are missed or exceeded to create a visual view of service level, and then use the chart for discussions with management. By using a simple conditional rule in an Excel spreadsheet, I can easily track where we fail and identify commonalities to …

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No variance analyses means you don’t know what to do next.

October 12 –   This is a hard one. Many businesses don’t have time to look backwards, and many operations do not provide meaningful variance analyses. But the process of determining changes to the operation or variance in the business environment is critical to running a smooth operation and to avoiding service catastrophes. While many businesses will have forecast review meetings, …

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