May 10 – 13, 2016
Long Beach, CA
Contact Center Expo & Conference is the premiere global event for customer care professionals, attracting over 1500 attendees from around the world, representing organizations of all sizes and in a variety of industries. The event has a strong reputation for providing practical, high-quality, product-neutral education delivered by effective speakers who represent the best in the business. Topics include evolving metrics, measuring success in a WFM practice, quality temp talent, and many more. Plus learn what other contact centers are doing by joining local contact center tours.
Save $200 when you register with code SWPP. Download Program >