ICMI Training Symposium – Scottsdale | Nov 10-13

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ICMI Training Symposium – Scottsdale | Nov 10-13

Start:
November 10, 2015
End:
November 13, 2015
Category:
Address:
Google Map
Scottsdale, AZ, United States

http://www.icmi.com/Symposiums/Scottsdale

The Workforce Management Boot Camp

Contact Center Strategy

Essential Skills and Knowledge for CC Mgmt

Monitoring and Coaching

People Management

More than Metrics

Small Contact Center Workshop

iCal Import + Google Calendar