JOB BOARD

Posted On: 11-12-2021 Position Title: Manager Call Center Telephony Job Location: Remote Apply Online: https://jobs.assurant.com/en/jobs/job/manager-call-center-telephony-anytown-r-93828/ The Manager Call Center Telephony will lead and serve as Business Product Owner for multiple business units and multi-site call centers across the Enterprise.  Call Centers operate in multiple locations and include outsourced providers supporting 24×7 Operations in a multi-skill environment. The objective of the position is to lead all technology efforts for Call Center Operations.  Acting as the liaison […]

Posted On: 11-08-2021 Position Title: Workforce Management Sr. Analyst Job Location: Henderson, NV or potentially virtual Contact Information:  sjames@barclaycardus.com Apply Online: https://search.jobs.barclays/job/henderson/workforce-management-sr-analyst/13015/16951313264 As a Senior Workforce Management Analyst, you will act as a leader and subject matter expert within the Workforce Management Scheduling team. Under limited supervision, and regularly independent judgment and discretion, this role is responsible for ensuring the call center operates efficiently by providing schedules which meet daily and intra-day staffing requirements.  This […]

Posted On: 10-28-2021 Position Title: Sr. Workforce Consultant Job Location: Hartford, CT, Glens Falls, NY, Knoxville, TN, Richardson, TX, Spokane, WA, or Remote Apply Online: https://careers.travelers.com/job/13924163/sr-workforce-consultant-hartford-ct/?codes=S0727 Company Summary Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted […]

Posted On: 10-28-2021 Position Title: Quality Assurance Specialist Job Location: (Texas, Utah, Colorado) Remote Opportunity, must be able to commute to local office if needed. Apply Online: SSFCU.ORG Who We Are: Security Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive […]

Posted On: 10-12-2021 Position Title: WFM Forecast Analyst Job Location: Lake County, IL Company Name: Abbvie Inc. Contact Information: Bill Kousiounelos Job Description About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to […]

Posted On: 10-13-2021 Positon Title: Workforce Manager Job Location: Sacramento, CA Contact: charris1@faneuil.com The Workforce Manager is responsible for the development of the workforce specialists to ensure that call center objectives such as service level and shrinkage goals are met. The Workforce Manager would be tasked with managing the day to day activities of the team, will also develop tactics based on the manager’s and company’s strategies for success while maintaining a favorable work environment. […]

Posted On: 10-12-2021 Position Title: Global Command Center Workforce Optimization Associate Analyst Job Location: San Antonio, TX Apply Online: https://jobs.jobvite.com/hulu/job/o6zqgfw5/apply?nl=1 Contact: Lisa.Campbell@hulu.com Hulu is a premium streaming service that offers premium originals, current season TV, a massive library of hit series and movies, and live television. Disney+ is the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, […]

Posted On: 10-10-2021 Position Title: CAI Workforce Management Forecasting Analyst Job Location: Atlanta, GA Contact: chaunte.johnson@coxautoinc.com.   Business Unit:  Cox Auto Corp Services                  FLSA Status:                                         Job Code:  4510C Location:       ATLANTA, GA                                      Department:  Finance Systems        EEO Code: Reports to:    WFM Director/Manager                     Job Information:  FT, > 5% Travel     Salary/Grade:  XX   Job Description:   Primarily responsible for forecasting workloads for multiple channels, sites and lines of business, forecasting resources required to […]

Posted On: 10-01-2021 Position Title: Analyst 3, Forecasting & Analysis-1 Job Location: Virtual Apply Online: https://comcast.wd5.myworkdayjobs.com/Comcast_Careers/job/Virtual/Analyst-3–Forecasting—Analysis-1_R318159 Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move […]

Posted On: 10-01-2021 Position Title: Analyst 3, Forecasting & Analysis-2 Job Location: Virtual Apply Online: https://comcast.wd5.myworkdayjobs.com/Comcast_Careers/job/Virtual/Analyst-3–Forecasting—Analysis-2_R318163 Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move […]