Events Calendar

Trade Shows/Conferences

More information available at http://www.swpp.org/events/upcoming/.

Title Date Location
QATC Annual Conference Sept 22-24 Marriott at Vanderbilt. Nashville, TN

Contact Center Demo & Conference Oct 19-21 The Rio, Las Vegas, NV

WFM Virtual Conference Nov 2-6 www.ecrmevents.com

Scottsdale, AZ SWPP/QATC Regional Meeting Nov 10 Arizona Grand Resort & Spa, Scottsdale, AZ

ICMI Training Symposium Nov. 10-13 Arizona Grand Resort & Spa, Scottsdale, AZ

St. Louis SWPP/QATC Regional Meeting Nov 13 Scottrade Call Center

 

Complimentary Web Seminars for SWPP Members Only

More information available at http://www.swpp.org/swpp-web-seminars/.

Title Date Time

Scheduling Solutions & Strategies September 17
1:00 CT

Five Ways to Improve Schedule Adherence October 15
1:00 CT

Fundamental Concepts of Scheduling With Skill-Based Routing November 19
1:00 CT
Making the Most of What You Have December 17 1:00 CT