Essential Skills and Knowledge for Effective Contact Center Management
Aug 31-Sept 1
Boston, MA
Call Center Optimization Forum
September 9
Minneapolis, MN
Essential Skills and Knowledge for Effective Contact Center Management
Sep 14-15
Dallas, TX
The Workforce Management Boot Camp
Sep 14-17
Dallas, TX
QATC Annual Conference
Sept. 15-17
Nashville, TN
5th Annual Customer Experience Management & Retention Conference
September 15-17, 2010
San Francisco, CA
Essential Skills and Knowledge for Effective Contact Center Management
Sep 21-22
San Diego, CA
ICMI Knowledge Exchange
Sept. 28-30
Santa Clara, CA
Call Center Optimization Forum
October 7
Long Beach, CA
Essential Skills and Knowledge for Effective Contact Center Management
Oct 19-20
Phoenix, AZ
The Workforce Management Boot Camp
Oct 19-22
Phoenix, AZ
Essential Skills and Knowledge for Effective Contact Center Management
Oct 26-27
Washington DC
The Workforce Management Boot Camp
Oct 26-29
Washington DC
Call Center Optimization Forum
November 4
Dallas, TX
ICMI Symposium
Nov 9-12
Orlando, FL
Essential Skills and Knowledge for Effective Contact Center Management
Dec 7-8
Seattle, WA