I N S I D E

Consistency of Service
Is the New Target

Proficiency Scoring in a Contact Center: An Alternative Method
of AHT Analytics

WFM Winter Survey Results

WFM Spring Survey

Calculating Trunk Requirements

Decision-Making Time:
Getting Ready for Growth

Ask the Workforce Wizard

Historic Flooding Closes
Nashville Landmark

Events Calendar

A Conversation about
Schedule Adherence

Industry News

Bright Ideas

Our Sponsors

Join SWPP

swpplogo

Visit our Website at
www.swpp.org

 
 

Join Society of Workforce Planning Professionals

Become a part of an organization designed specifically to facilitate professional development of workforce planning professionals. SWPP provides its membership with a variety of benefits, including this quarterly newsletter, regional networking meetings, online forums, an annual conference, and more.

Membership in SWPP is available to anyone in the workforce planning or related profession.

There are three distinct levels of membership in SWPP: individual/associate membership, site membership, and corporate membership. One of these memberships is right for you! Membership costs vary with the type of membership. Prices for each membership are as follows:

• Individual/Associate Membership

• Site Membership (up to 3 members)

Corporate Membership (unlimited number of members)

$295 USD

$595 USD

$4995 USD

Still have more questions? Call us at 877-289-0004 or email us at info@swpp.org. We’d love to hear from you!

Click here to join now.