Job Board

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  • Director of Workforce Management – Austin, TX – TruSourceLabs

    Posted On: 04-16-2018 Position Title: Director of Workforce Management Job Location: Austin, TX Apply Online: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?clientkey=E5CD6A993B372194449A19EFFC04BD7F&jpt=&job=8276 The Director of Workforce Management is a key strategic and leadership position focused on all workforce management aspects in an outsourcing environment. All efforts are relative to development and …

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  • Global Telephony Systems Administrator – Knoxville, TN – Radio Systems Corporation

    Posted On: 04-09-2018 Position Title: Global Telephony Systems Administrator Consumer/Customer Care TELEP01569 Job Location: Knoxville, TN Apply now Job Details Description Are you looking for the opportunity to be innovative, learn new technologies, and have exposure to different processes and roles daily? Are you ready to …

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  • Workforce Management & Technical Support Manager – Contact Center – Denver, CO – Empower Retirement

    Posted On: 04-05-2018 Position Title: Workforce Management & Technical Support Manager – Contact Center Job Location: Denver (DTC), Colorado Apply Online:  https://jobs-gwl.icims.com/jobs/15405/workforce-management-%26-technical-support-manager—contact-center/job The Manager of the command center is responsible for directing and overseeing the contact helpdesk (CCTS) and real-time workforce support across all lines …

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  • Manager Strategic Business Planning – Memphis, TN – FedEx Services

    Posted On: 04-02-2018 Position Title: Manager Strategic Business Planning Job Location: Memphis, Tennessee Apply Online: https://careers.fedex.com/servicescareers/jobs/RC43323-5?lang=en-us Categories: Information Technology Job Description Requisition ID: RC43323-5 Company: FedEx Services Job Title: Manager Strategic Business Planning Job Requisition Number: RC43323 Category: Information Technology Locations: Memphis, Tennessee 38125 United States To plan, organize, direct, …

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  • Workforce Management Lead – Henderson, NV – Barclays

    Posted On: 04-02-2018 Position Title:  Workforce Management Lead Job Location:  Henderson, NV Apply Online: www.joinbarclays.com Barclays is an international financial services provider engaged in personal banking, credit cards, corporate and investment banking, and wealth management with an extensive presence in Europe, United States, and Asia. …

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  • Workforce Management Real Time Administrator – San Antonio, TX – Capital Group

    Posted On: 03-27-2018 Position Title: Workforce Management Real Time Administrator Job Location: San Antonio, TX Company Name: Capital Group Apply Online:  https://performancemanager8-cdn.successfactors.com/sfcareer/jobreqcareerpvt?jobId=18221&company=1131952P&username=&st=0449AEE06FAA1CF4014BBDFC8F43320968DECC23 Workforce Management Real Time Administrator Req ID: 18221 Experience Level: Professional Relocation offered: No Travel required: None Come grow with us At Capital …

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  • Workforce Management Business Analyst – Tempe, AZ or Louisville, KY – Wageworks

    Posted On: 03-27-2018 Position Title: Workforce Management Business Analyst Job Location: Tempe, AZ or Irving, TX Company: WageWorks Apply online: https://chm.tbe.taleo.net/chm01/ats/careers/requisition.jsp?org=WAGEWORKS&cws=1&rid=3626 Job Description OVERVIEW AND REPORTING RELATIONSHIP This position monitors the daily volume of inbound call traffic and distributes calls to achieve the optimal utilization …

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  • Workforce Optimization Manager – Auburn Hills, MI – VW Credit

    Posted On: 03-23-2018 Position Title: Workforce Optimization Manager Job Location: Auburn Hills, Michigan Apply Online: https://vwgoa.taleo.net/careersection/vci_vcci/jobdetail.ftl Role Summary: The Manager, Workforce Optimization is responsible for providing industry-leading thought leadership to help Servicing Operations business owners meet their strategic and tactical customer service and operations objectives. …

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  • Workforce Management Specialist – Syracuse, NY – EmblemHealth Services

    Posted On: 03-22-2018 Position Title: Workforce Management Specialist Job Location: Syracuse, NY Company: EmblemHealth Services Contact: Suzanne Gallagher-Reid Apply Online: https://emblemhealth.com.contacthr.com/61489590 JOB DESCRIPTION: Careers at EmblemHealth: For nine decades, EmblemHealth has been making quality health care accessible and affordable for New Yorkers, and helping to …

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  • Workforce Management Analyst – Asheville, NC or Nashville, TN – Change Healthcare

    Posted On: 03-16-2018 Position Title: Workforce Management Analyst Job Location: Asheville, NC or Nashville, TN Company Name: Change Healthcare Contact Information: Chanda Catron (Chanda.Catron@McKesson.com) The Workforce Management (WFM) Analyst is responsible for supporting contact center lines of businesses within Change Healthcare’s Operations organization. WFM Analysts …

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  • Long Term Forecast Analyst–WFM – US Virtual – BCD Travel

    Posted On: 03-16-2018 Position Title: Long Term Forecast Analyst–WFM Job Location: US-Virtual- US Requisition Number: NOAM-15413 Apply Online: https://recruiting.adp.com/srccar/public/RTI.home?c=1203101&d=External#/ Job Summary: Responsible for the strategic planning of staffing requirements for multichannel environments to achieve desired performance and budgetary objectives derived from understood business drivers and …

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  • Workforce Supervisor – Columbia, MD – Optum

    Posted On: 03-16-2018 Position Title: Workforce Supervisor Job Location: Franklin, TN or Columbia, MD Apply Online:  Optum.com The Workforce Supervisor is responsible for managing a team of scheduling and real time analysts. Responsibilities include monitoring call volumes both IB/OB, analyzing results, decision making, working in a …

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  • Workforce Management Analyst II – Jacksonville, FL – Citizens Property Insurance

    Posted On: 03-06-2018 Position Title: Workforce Management Analyst – II Job Location: Jacksonville, FL Contact: Tammie Moore – tammie.moore@citizensfla.com   POSITION SUMMARY: This position is responsible for short and long term inbound forecasting utilizing Work Management software, PC’s, Voice response Units, Call Management Software, etc. …

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  • Director WFM Operations International – India – Conduent

    Posted On: 02-12-2018 Position Title: Director WFM Operations International Job Location: India Apply Online: https://jobs.conduent.com/job/-/-/13016/7140206   General Information   Context: Conduent, a Digital Interaction Company, is looking for a Director WFM Operations International. Targeted location is India. The role is responsibility for the performance, output and quality …

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  • Workforce Management Admin – Remote or Birmingham, AL – ProctorU

    Posted On: 02-09-2018 Position Title: Workforce Management Admin Job Location: Remote or Birmingham, AL Apply Online: proclife.com. ProctorU is looking for a Workforce Management Admin. to develop a comprehensive scheduling plan to coordinate all activity including team meetings, supervisor coaching sessions and trainings.  The Role: Actively and …

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