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  • Workforce Management Specialist – Chicago, IL – Alzheimer’s Association

    Posted On: 07-18-2017 Position Title: Workforce Management Specialist Job Location: Chicago, IL Apply Online: http://alz.org/apps/jobs/JobSearchListing.asp?IDNum=2542&Chapter=National%20Office The Alzheimer’s Association is looking for a Workforce Management (WFM) Specialist to join our growing nonprofit Contact Center. The WFM Specialist is responsible for forecasting and scheduling agents of the 24/7 …

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  • WFO Analyst – Salt Lake City, UT – StubHub

    Posted On: 07-17-2017 Position Title: WFO Analyst Job Location: Salt Lake City, Utah Contact Information: kmceleney@stubhub.com Apply Online: https://www.linkedin.com/jobs/view/375713607/ ORGANIZATION: StubHub,www.stubhub.com (an eBay company NASDAQ: EBAY)StubHub’s purpose is to connect people through inspiring event experiences. We connect fans with their favorite teams, shows and artists and …

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  • WFO Analyst – Salt Lake City, UT – StubHub

    Posted On: 07-17-2017 Position Title: WFO Analyst Job Location: Salt Lake City, Utah Contact Information: kmceleney@stubhub.com Apply Online: https://www.linkedin.com/jobs/view/389236442/ Job description ORGANIZATION: StubHub,www.stubhub.com (an eBay company NASDAQ: EBAY)StubHub’s purpose is to connect people through inspiring event experiences. We connect fans with their favorite teams, shows and artists …

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  • Workforce Optimization Specialist – Franklin, WI – Northwestern Mutual

    Posted On: 07-01-2017 Position Title: Workforce Optimization Specialist Job Location: Franklin, WI Contact: Andrea Migliaccio – (414) 661-8099 – andrewmigliaccio@northwesternmutual.com What’s the role? The Workforce Optimization (WFO) Specialist is accountable to create accurate operational forecasts for volumes, average handle time and shrinkage based on historical …

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  • Workforce Planning Manager – Burnaby, BC – FortisBC

    Posted On: 07-01-2017 Position Title: Workforce Planning Manager Job Location: Burnaby, British Columbia, Canada Apply Online: https://careers2.hiredesk.net/viewjobs/JobDetail.asp?Comp=FortisBC&sPERS_ID=&TP_ID=1&JB_ID=&PROJ_ID={843DB9B7-D924-4140-9EA9-95F1DD3E5E42}&LAN=en-US&BackUrl=ViewJobs/Default.asp . Description: Position Overview Within a customer centric culture and in accordance with the organization’s strategic vision, core values and leadership/customer service competencies, reporting to the Manager, Customer Operations and Contact Centre, …

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  • Program Manager Domestic/Offshore – Remote – Blackboard

    Posted On: 06-23-2017 Position Title: Program Manager Domestic/Offshore* Job Location: Remote Apply Online: https://careers.blackboard.com/contact-center/position/program-manager-domestic-offshore-remote-or-97458-usa GTM – Domestic THE OPPORTUNITY With more than 5,000 global education clients, Blackboard is shaping the future of education services delivery around the world. We’re at the intersection of technology and …

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  • Sr. Forecast Analyst – Minneapolis, MN – Ameriprise Financial

    Posted On: 06-13-2017 Position Title: Sr. Forecast Analyst Job Location: Minneapolis, MN Contact Information: Alexia Zarling, alexia.v.zarling@ampf.com Apply online: https://www.joinameriprise.com/ JobID: 8409BR   Responsibilities: Provide Analytical support for Ameriprise Service Delivery Service Operations Responsible for analyzing and forecasting call center staffing needs. Develop and maintain …

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  • Workforce Management Leader – San Antonio, TX – Security Service Federal Credit Union

    Posted On: 06-07-2017 Position Title: Workforce Management Leader, Call Center Operations| Job Location: San Antonio, Texas Apply online: ssfcu.org/careers Position Overview Manages the call volume, staffing and scheduling for MCC operations. Analyzes historical volumes to proactively meet the changing needs of the membership and call …

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  • Sr Workforce Analyst – Henderson, NV – Barclays

    Posted On: 06-06-2017 Position Title:  Sr Workforce Analyst Job Location:  Henderson, NV Company:  Barclays Apply Online:  Barclays – Workforce Analyst – 90091165 Contact Info:  Dai Strong, dstrong@barclaycardus.com Barclays is an international financial services provider engaged in personal banking, credit cards, corporate and investment banking, and …

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  • Workforce Analyst – Henderson, NV – Barclays

    Posted On: 06-07-2017 Position Title:  Workforce Analyst Job Location:  Henderson, NV Company:  Barclays Apply Online:  Barclays – Workforce Analyst – 90119992 Contact Info:  Dai Strong, dstrong@barclaycardus.com Barclays is an international financial services provider engaged in personal banking, credit cards, corporate and investment banking, and wealth …

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  • Workforce Planning Manager – Cincinnati, OH Vantiv

    Posted On: 05-26-2017 Position Title: Workforce Planning Manager Job Location: Cincinnati, OH Apply online: –  https://recruiting.adp.com/srccar/public/RTI.home?c=1040145&d=ExternalSSCS&rb=CAREERBUILDER&r=5000218418206#/ Job description The CompanyVantiv is making payments smarter, faster and easier for all our partners, as well as the consumers they serve. From the largest retailers in the U.S. …

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  • Workforce Management Sr Ops Analyst – Cincinnati, OH – Vantiv

    Posted On: 05-26-2017 Position Title: Workforce Management Sr Ops Analyst Job Location: Cincinnati, OH Apply online:  http://www.jobs.net/jobs/vantiv/en-us/job/United-States/Workforce-Management-Sr-Ops-Analyst/J3K45H718T3C0LXM5TW/ Job description The Company Vantiv is making payments smarter, faster and easier for all our partners, as well as the consumers they serve. From the largest retailers in …

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  • Site Manager Quality & Customer Experience – Multiple Locations – Lowes

    Posted On: 05-18-2017 Position Title: Site Manager Quality & Customer Experience Job Location: Indianapolis, Indiana; Albuquerque, New Mexico, and Wilkesboro, NC. Apply online: http://jobs.lowes.com/job/indianapolis/site-mgr-quality-and-cust-exp/1627/4339688   Job ID| 1178741BR Location Name| Lowes CSC Indianapolis Address| 6620 Network Way Employment Type I| Regular Employment Type II| Full-Time …

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  • Senior Forecasting Analyst – Seattle, WA – Nordstrom

    Posted On: 05-18-2017 Position Title: Senior Forecasting Analyst Job Location: Seattle, WA Contact Information: Danielle.m.crowley@nordstrom.com, 206-303-6741 and https://nordstrom.taleo.net/careersection/2/jobdetail.ftl?job=295239&lang=en&sns_id=mailto#.WRsewGGo5hY.mailto We are a specialty retailer offering the very best of what’s next in fashion for men, women and children since 1901. JOIN US WHERE IT ALL BEGAN. Whether …

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  • Sr. Manager Workforce Management – Salt Lake City, UT – Marriott Vacations Worldwide

    Posted On: 5-08-2017 Position Title: Sr. Manager Workforce Management Job Location: Salt Lake City, UT Apply Online: https://careers.marriottvacationsworldwide.com/en-US/job/sr-manager-workforce-management/J3K5YX6311GTZG88WSD     Job Description Are you ready to grow your dream career while making others’ vacation dreams come true? Marriott Vacations Worldwide is a world premier organization …

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