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  • Site Manager Quality & Customer Experience – Multiple Locations – Lowes

    Posted On: 05-18-2017 Position Title: Site Manager Quality & Customer Experience Job Location: Indianapolis, Indiana; Albuquerque, New Mexico, and Wilkesboro, NC. Apply online: http://jobs.lowes.com/job/indianapolis/site-mgr-quality-and-cust-exp/1627/4339688   Job ID| 1178741BR Location Name| Lowes CSC Indianapolis Address| 6620 Network Way Employment Type I| Regular Employment Type II| Full-Time …

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  • Senior Forecasting Analyst – Seattle, WA – Nordstrom

    Posted On: 05-18-2017 Position Title: Senior Forecasting Analyst Job Location: Seattle, WA Contact Information: Danielle.m.crowley@nordstrom.com, 206-303-6741 and https://nordstrom.taleo.net/careersection/2/jobdetail.ftl?job=295239&lang=en&sns_id=mailto#.WRsewGGo5hY.mailto We are a specialty retailer offering the very best of what’s next in fashion for men, women and children since 1901. JOIN US WHERE IT ALL BEGAN. Whether …

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  • Sr. Manager Workforce Management – Salt Lake City, UT – Marriott Vacations Worldwide

    Posted On: 5-08-2017 Position Title: Sr. Manager Workforce Management Job Location: Salt Lake City, UT Apply Online: https://careers.marriottvacationsworldwide.com/en-US/job/sr-manager-workforce-management/J3K5YX6311GTZG88WSD     Job Description Are you ready to grow your dream career while making others’ vacation dreams come true? Marriott Vacations Worldwide is a world premier organization …

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  • Real-Time WFM Analyst – Phoenix, AZ – Banner Health

    Posted On: 5-01-2017 Job Title:  Real-Time WFM Analyst Job Location:  Phoenix, AZ Company:  Banner Health Apply Online: Banner Health Real-Time WFM Analyst – 198841 Contact Info:  Robert Krosting, robert.krosting@bannerhealth.com   Banner Health is expanding the workforce management (WFM) organization to support its customer service network.  …

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  • WFM Scheduler – Phoenix, AZ – Banner Health

    Posted On: 5-01-2017 Job Title:  WFM Scheduler Job Location:  Phoenix, AZ Company:  Banner Health Apply Online: Banner Health WFM Scheduler – 198839 Contact Info:  Sean Bohl, sean.bohl@bannerhealth.com   Banner Health is expanding the workforce management (WFM) organization to support its customer service network.  The WFM …

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  • WFM Forecast Planning Specialist – Phoenix, AZ – Banner Health

    Posted On: 5-01-2017 Job Title:  WFM Forecast Planning Specialist Job Location:  Phoenix, AZ Company:  Banner Health Apply Online: Banner Health WFM Forecast Planning Specialist – 198926 Contact Info:  Sean Bohl, sean.bohl@bannerhealth.com Banner Health is expanding the workforce management (WFM) organization to support its customer service …

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  • WFM IEX Scheduling Analyst – Work from Home – Apria Healthcare

    Posted On: 4-26-2017 Position Title: WFM IEX Scheduling Analyst Job Location: Work from Home Apply Online: at www.apria.com, requisition #045782 Company Name: Apria Healthcare Requirements: This position is responsible for managing assigned intraday WFM processes in support of Apria’s Customer Care Center operations. A WFM Intraday Analyst …

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  • Bilingual Quality Assurance Analyst (Contact Centre) – Markham, ON – Honda Canada Finance

    Posted On: 04-14-2017 Position Title: Bilingual Quality Assurance Analyst (Contact Centre) Job Location: Markham, ON REPORTS TO: Supervisor, Customer Quality Centre Contact: Tatiana Ramputh   Tatiana_ramputh@ch.honda.com Job Description SCOPE OF POSITION: The incumbent will work within the Customer Quality Centre and is responsible for the evaluation …

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  • Sr Forecast Analyst – Franklin, MA OR Indianapolis, IN – Interactions

    Posted On: 04-14-217 Position Title: Sr Forecast Analyst Job Location: Franklin, MA OR Indianapolis, IN Contact: Nisha Shah Sr Corporate Recruiter nshah@interactions.com 774 235 0519​ Description:  Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we …

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  • Workforce Management Business Analyst – Multiple Locations – WageWorks

    Posted On: 04-14-2017 Position Title: Workforce Management Business Analyst Job Location: Tempe, AZ or Louisville, KY Apply online: https://chm.tbe.taleo.net/chm01/ats/careers/requisition.jsp?org=WAGEWORKS&cws=1&rid=3626 Job Description OVERVIEW AND REPORTING RELATIONSHIP This position monitors the daily volume of inbound call traffic and distributes calls to achieve the optimal utilization and balance …

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  • Director Workforce Management – Atlanta, GA – Care Sciences

    Posted On: 04-14-2017 Position Title: Director Workforce Management Job Location: Atlanta, GA Apply Online: https://career8.successfactors.com/sfcareer/jobreqcareer?jobId=155868&company=21114P&username= Req Id : 155868   Job Summary: Responsible for all aspects of workforce management in all of the call centers throughout the organization, including forecasting call volume, creating agent schedules, …

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  • Director of Workforce Management – Englewood, CO – Teletech

    Posted On: 04-17-2017 Position Title: Director, Global Workforce Management Job Location: Englewood, CO Contact Information: Apply thru the TeleTech Jobs website https://www.teletechjobs.com/ or in Linkedin https://www.linkedin.com/jobs/view/308481864/   TeleTech is seeking a seasoned Director of Workforce Management to join our Customer Managed Services team. We help …

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  • Workforce Management Analyst – Franklin, MA – Interactions

    Posted On: 03-29-2017 Position Title: Workforce Management Analyst Job Location: Franklin, MA Description: Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth …

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  • Manager, Command Center – Indianapolis, IN OR Franklin, MA – Interactions

    Posted On: 03-29-2017 Position Title: Manager, Command Center Job Location: Indianapolis, IN OR Franklin, MA Description:  Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking …

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  • Command Center Specialist – Franklin, MA – Interactions

    Posted On: 03-29-2017 Position Title: Command Center Specialist Job Location: Franklin, MA Job Description: Interactions is changing the way businesses and consumers communicate by transforming frustrating experiences into productive conversations. At Interactions, we have created an environment that is based on innovation, quick-thinking and abundant growth …

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