Workforce Analyst – Multiple Locations
Posted On: 4-17-2015
Position Title: Workforce Analyst
Job Location: Lewisville, TX or Jacksonville, FL or Little Rock, AR
Contact Information- please apply on our career’s site: https://www1.apply2jobs.com/Ally/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=2051&CurrentPage=1
|Ally Financial Inc. is a leading automotive financial services company powered by a top direct banking franchise with the opportunity, experience and people to redefine the industry.
Ally’s automotive services business offers a full suite of financing products and services, including new and used vehicle inventory and consumer financing, leasing, inventory insurance, commercial loans and vehicle remarketing services. Ally Bank, the company’s direct banking subsidiary and member FDIC, offers an array of deposit products, including certificates of deposit, savings accounts, money market accounts, IRA deposit products and interest checking. Ally’s Commercial Finance unit provides financing to middle-market companies across a broad range of industries.
|Business Unit/Global Function Description|
|Ally Servicing is part of Ally’s Dealer Financial Services business and is a leading auto finance customer service organization with a portfolio of 4 million accounts. Ally is a full spectrum auto servicing organization including value streams from customer care to remarketing, and many support areas. It is a fast-paced, challenging and collaborative working environment. Our employees are focused on consistently delivering a superior customer experience.|
|Reporting to the Ally Servicing Workforce Manager, this position will assist in the design and strategy for the Workforce Management team in Ally Servicing. Primary responsibilities include creating, maintaining and validating models used to assist Ally Servicing with workforce management activities and implementing all aspects of workforce management (forecasting, scheduling, adherence, variation, analytics, etc.) into the culture at Ally. This position will also support and analyze strategies that leverage our continued effort to develop resource modification solutions in all areas of the enterprise as it pertains to the utilization and productivity of our staff.|
|Essential Duties and Job Requirements:
Education and Experience:
|Total Rewards Information|
|Working at Ally is Rewarding! Ally’s compensation program offers market-competitive base pay and bonus pay potential based on achieving personal and company goals. Plus, we have a flexible paid-time-off program with an emphasis on work-life balance. Ally offers a variety of benefits to protect your health and well-being, provide financial security and balance your work/life needs including:
Ally extends equal employment opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, veteran status, sexual orientation, or any other reason prohibited by law.