Workforce Analyst – San Diego, CA
Posted On: 7-10-2013
Job Title: Workforce Analyst
Location: San Diego, CA
|Job Id Number||13-0333|
|Position Type||Regular Hire|
|Position Title||Workforce Analyst|
|Work Hours||1st Shift|
|External Job Desc||Mitchell International, Inc. is a leading provider of information and workflow solutions to the Property & Casualty Claims and Automotive Collision Repair industries. Founded in 1946, Mitchell has delivered advanced information and technology solutions to over 100,000 customers throughout North America, helping them to improve their business process performance. The company’s comprehensive solution portfolio streamlines the entire auto physical damage, bodily injury and workers’ compensation claims processes.
Mitchell was recently named by the San Diego Business Journal as the No. 1 Software Company in San Diego, based on the number of full-time employees, which is approaching the 1,500 milestone. The company offers a competitive compensation and benefits package including outstanding career growth opportunities and has been recognized as one of the Fastest Growing Companies in San Diego.
The Workforce Management Analyst will be responsible for ensuring that established Service Level Agreements are met on a daily basis for all customers through the effective use of WFM tools and planning experience. The candidate must have the ability to forecast, plan, schedule staff, and calculate key operating metrics manually for both front and back office in addition to doing so with any support of a WFM system like Pipkins, and IEX, or other industry-level, off the shelf platform.
KEY RESPONSIBILITIES AND DUTIES:
Mitchell International, an equal opportunity employer, values the diversity of our work force and the knowledge of our people.
Send resume directly to:
Talent Acquisition Partner