Events Calendar

Events Calendar

Conferences and Meetings
More information available at www.swpp.org/events/upcoming.

Title Date Location
SWPP/QATC Regional Meeting August 16 Brampton, Ontario, Canada
SWPP/QATC Regional Meeting August 17 Menomonee Falls, WI
SWPP/QATC Regional Meeting August 18 Lewisville, TX
QATC Annual Conference Sept. 19-21 Nashville, TN
Contact Center Demo & Conference Sept. 25-27 Las Vegas, NV
SWPP/QATC Regional Meeting Sept. 28 Gold River, CA
SWPP/QATC Regional Meeting Oct. 19 Salt Lake City, UT
SWPP/QATC Regional Meeting Oct. 26 Hingham, MA
ICMI Symposium Nov. 13-15 Orlando, FL

 

SWPP Fundamentals of WFM Web Seminar Series

SWPP offers these classes as 90-minute web seminars. Each class can be attended by an unlimited number of students from a single location, but there is a limit of 500 registrants for each session. There is no cost for SWPP members, but non-members may participate at a cost of $300 per web seminar.

Title Date Time
Managing Daily Service: An Intra-Day Plan to Keep Staffing and Service on Track Sept. 13 1:00 CT
Managing Daily Service: An Intra-Day Plan to Keep Staffing and Service on Track Oct. 11 1:00 CT

 

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